Troubleshooting

I don't see any visitors or sales

When the numbers stay at zero.

1 min read · updated 1 October 2026

  • Check the period. The selector at the top of Get started and Analytics may be set to Today or a short range.
  • Check the funnel is live. Visits to drafts (preview links) aren't counted.
  • Check the link in your ad. It should point to the funnel's address, or your custom domain once it's connected.
  • Your own visits count too, so open the funnel in a private window to test, and remember to ignore those visits later.
  • Sales in test mode are counted as orders, so they show up; real money only moves with live Stripe keys.

Still nothing after a real visit? Open Analytics → Live view while you visit the funnel yourself: you should appear within seconds.

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