Troubleshooting

My changes don't show on the live page

Saving, publishing, A/B tests and caching.

1 min read · updated 1 October 2026

If shoppers don't see what you see in the editor, check these:

  1. Did you save? The editor's button says Saved when everything is stored. Press Ctrl+S to be sure.
  2. Is the funnel published? Drafts only open with the preview link. Press Publish on the funnel page.
  3. Is an A/B test running? Some visitors see version B. In the editor's top bar, switch to Variant B to edit it too, or end the test on the funnel page.
  4. Is the block hidden on that device? Blocks can be hidden on phones or larger screens (top of the right panel). In the editor they're greyed out but still visible.
  5. Old page in your browser? Reload, or open the link in a private window.

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