Feature · Order tracking
Fewer “where is my order?” emails
Every customer gets their own order page: paid, being prepared, shipped, delivered. With the tracking link as soon as the parcel leaves.
- 14 days free
- No credit card
- Cancel any time
4
stages, from confirmed to delivered
Always up to date
The stage comes from Shopify fulfilment, with tracking links per parcel.
In their language
The page follows the funnel's language.
In every email
Add the link to your automations with one merge tag.
Answer the question before it's asked
Most support emails after a sale are about delivery. A clear order page with the parcel's status and tracking link answers them before anyone writes in. The link is on the thank-you page and can go in every email.
- Link on the thank-you page
- {{order_status_link}} in automations
- Secure link per order, nothing to log in to
What changes for you
'Where is my order?' emails
Customers check it themselves
Tracking links sent by hand
Tracking shown automatically
Customers unsure if their order arrived
Clear stages from paid to delivered
Who it's for
Small support teams
Spend time on real questions, not tracking links.
International shipping
Longer delivery times, fewer worried customers.
Pre-orders
Show that the order is confirmed and being prepared.
How it works
- 1
Sell
Every order gets its own page automatically.
- 2
Ship in Shopify
Fulfilment and tracking show up on the page.
- 3
Share the link
On the thank-you page and in your emails.
What's included
- Order page per order
- 4 delivery stages
- Tracking links
- 12 languages
- Merge tag for emails
Questions
Do customers need an account?
No. Each order has its own secure link.
Can customers reorder from it?
Not yet. Reordering and address changes are next on our list.